Terms and Conditions

 

Last Updated: June 2026

Welcome to PETCODUBAI.COM. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions.

1. General

PETCODUBAI.COM is an online store offering pet food, fish food, aquarium products, pet accessories, and related pet care products in the UAE.

We reserve the right to modify these Terms and Conditions at any time without prior notice.

2. Products and Pricing

  • All product prices are displayed in UAE Dirhams (AED).
  • We strive to ensure that product descriptions, images, and prices are accurate.
  • PETCODUBAI.COM reserves the right to correct any pricing errors and cancel orders affected by such errors.

3. Orders

  • Orders are subject to availability and acceptance.
  • We reserve the right to refuse or cancel any order at our discretion.
  • Customers are responsible for providing accurate delivery and contact information.

4. Payment Methods

PETCODUBAI.COM offers the following payment options:

  • Credit/Debit Cards
  • Online Payment Gateways
  • Cash on Delivery (COD) (Available in  UAE locations)

Delivery and Cash on Delivery

Cash on Delivery orders must be accepted and paid for at the delivery address. If the customer is unavailable or refuses delivery without a valid reason, PETCODUBAI.COM reserves the right to refuse future Cash on Delivery orders from the same customer.

6. Returns and Refunds

  • Pet food, fish food, treats, supplements, and consumable products cannot be returned once opened.
  • Returns are accepted only for damaged, defective, or incorrect items reported within 48 hours of delivery.
  • Returned products must be unused and in their original packaging.
  • Refunds will be processed according to our Refund Policy.

7. Intellectual Property

All website content including text, logos, images, graphics, and product information is the property of PETCODAI.COM and may not be copied or reproduced without permission.

8. Limitation of Liability

PETCODUBAI.COM shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Privacy

Customer information is collected and used in accordance with our Privacy Policy.

11. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the jurisdiction of UAE courts.

12. Contact Information

PETCODUBAI.COM

Email:petsgallery033@gmail.com

Phone: +971564180500